Privacy Statement

 

All information provided to us, via our website, will be treated in confidence and will not be disclosed to third parties - unless required by law to do so. We reserve the right to gather information relating to site usage. Any information gathered is primarily for internal use to allow us to refine and improve the service we provide. Certain sections of this site may require personal information to be given, for example surveys and feedback forms. The provision of this information is optional. Your continued use of this site assumes you agree to the contents of this page.

What this page tells you and how it is updated

 

This page will hold the latest information regarding our privacy policy, and we will refer to it when we ask you for your consent. This page will be updated from time to time to reflect the latest view of what we do with your data.

 

What data we collect

 

Personal information provided to us will be used for the purposes outlined at the time of collection or registration in accordance with the preferences you express, and will include:

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• Name

• Email address

• Phone number

• Address

• Postcode

 

We also save information on how you use the site, using cookies. We use Google Analytics to measure how you use the website so we can improve it based on user needs. We do not allow Google to use or share the data about how you use this site and the data is anonymised.  Google Analytics sets cookies that store anonymised information about:

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• How you got to the site.

• The pages you visit, and how long you spend on each page.

• What you click on while you're visiting the site.

 

What we do with your data

 

We use data submitted through our contact form in order to send you our newsletter,  or reply to your enquiry.  We hold your information only as long as necessary for each purpose we use it.

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Cookies

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Our website uses cookies, as almost all websites do, to help provide you with the best user experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.  Cookies are widely used in order to make websites work, or work more efficiently, and allow you to share pages with social networks like Facebook.

We will not:

• Sell or rent your data to third parties.

• Share your data with third parties for marketing purposes.

 

By accessing our website, you give us implicit permission to allow our cookies to be set on your computer.  If you do not wish this, follow the instructions below.

 

The cookies we use are:

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Google Analytics - _utmc

‘Session cookies’ used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

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Google Analytics - _utma, _utmb, _utmz

‘Persistent cookies’ used to collect information in an anonymous form, including the no.  of visitors to a site, where visitors have come to the site from and the pages they visited.

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Click here for an overview of Google Privacy Policy

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Facebook

Data Collected: Anonymous (Browser Information, Demographic Data, Interaction Data, Page Views)

Pseudonymous (IP Address (EU PII))

Data Sharing: Data is shared with 3rd parties (specifics undisclosed).

Data Retention: Undisclosed

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https://www.facebook.com/about/privacy/

 

 

To delete or reject cookies

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We recommend you allow the cookies we set by this website as they help us provide a better service. If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from. Under settings you can also delete individual cookies or any cookies that your browser has stored.

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If you set your browser to refuse cookies, please be aware that there may be functionality on various websites that does not work.

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Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

 

 

Your rights

 

You have the right to request:

• Information about how your personal data is processed.

• A copy of that personal data.

• That anything inaccurate in your personal data is corrected immediately.

 

You can also:

• Raise an objection about how your personal data is processed.

• Request that your personal data is erased if there is no longer a justification for it.

• Ask that the processing of your personal data is restricted in certain circumstances.

• You are always in control of how we communicate with you. You can update your choices by contacting us by email or through our contact page.

 

Links to third party websites

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Our website may include links to access other websites. All links to other websites will open in a new window. We are not responsible for the data, policies or procedures or the content of these linked web sites. It is your responsibility to ensure that you read any terms and conditions and policies applicable to such third-party sites.

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Liability

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We accept no liability for the accuracy of any information on this website. Whilst every effort is made to ensure accuracy, this cannot be guaranteed, and items placed on the website may through the passage of time become redundant or inaccurate. No responsibility can therefore be accepted for any loss caused by the use of this website.

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Security

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We endeavour to take all reasonable steps to protect your personal information but cannot guarantee the security of any information you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

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Please get in touch if you have any questions about the way we use data on this website.